FREQUENTLY ASKED QUESTIONS

Advanced Teeth Whitening Kit

HOW LONG DOES TREATMENT WITH THE ADVANCED TEETH WHITENING KIT TAKE?

Our Advanced Teeth Whitening Kit can be used once a day for 30 to 60 minute sessions – we recommend starting with a 30 minute session and gradually increasing treatment time, if desired. We recommend taking a break from treatment sessions after 7 consecutive days of applications. Those with tooth sensitivity should reduce their sessions to 30 minutes and only use the product every other day for 2 weeks. Alternatively, use our Activated Coconut Charcoal daily (on its own) to gradually whiten teeth naturally.

WHEN IS THE BEST TIME FOR TEETH WHITENING?

We recommend whitening your teeth before bedtime. This way, when using the kit, the pores on your teeth will have time to close before eating again in the morning. Also, if there are any residue from the Activated Coconut Charcoal on your teeth, it will absorb overnight.

WHAT RESULTS CAN I EXPECT USING THE ADVANCED TEETH WHITENING KIT?

This depends entirely on the person’s physiology. Our customers regularly achieve results of up to 9 shades whiter with the use of one kit – the average improvement being 5 shades. It can also depend on the shade you start treatment off with, genetics and the reason for stained or yellow teeth. Although this method of teeth whitening is scientifically proven to whiten teeth, it might be possible that you do not notice results – although extremely rare, we then recommend visiting your dentist for an analysis/check-up to determine the cause of the stains on your teeth.

HOW MANY SESSION WILL I GET WITH ONE ADVANCED TEETH WHITENING KIT?

Our kit includes 3 x 3ml syringes of Whitening Gel and 1 x 3ml syringe of Desensitizing Gel. The Whitening Gel should last at least 7 days, if used once a day and application are limited to 0,6ml of gel per tray – this is plenty! If you use less gel per session, the gel can last anywhere between 8 to 12 applications.

HOW LONG WILL MY RESULTS LAST AFTER USING THE ADVANCED TEETH WHITENING KIT?

This will vary from client to client and much depend on the types of food and drinks you include in your everyday diet. This also depends on your general dental hygiene habits and whether you are a smoker or not. Generally, immediately after treatment, the colour will fade slightly and then remain stable for approximately 6 months to a year. For longer-lasting results, it is recommended to use our Activated Coconut Charcoal three times a week after you have finished your kit to prevent new stains from forming. It is then recommended to do touch-up treatments with Gel Refills once a year to maintain your brightest smile. If you decide not to use the Activated Coconut Charcoal, touch-ups with the Gel Refills may be needed every 6 months.

IS THERE ANY SIDE-EFFECTS FROM USING THE ADVANCED TEETH WHITENING KIT?

Activated Coconut Charcoal is a natural product and has no known side effects. 


Treatment with the Advanced Teeth Whitening Kit may, however, cause a temporary increase in tooth sensitivity to temperature, pressure, and touch. Gum irritation may also occur and typically lasts a few days, dissipating 1 to 3 days after treatment has stopped. Users with sensitive teeth should use the Brilliant White Desensitizing Gel after the whitening process or alternatively only use the Activated Coconut Charcoal. If sensitivity does not subside, reduce the frequency and duration of treatment, and take breaks from the continuous application. Stop treatment if you experience any severe or prolonged discomfort, irritation or tooth sensitivity and consult your dentist.

I HAVE SENSITIVE TEETH, WHAT CAN I DO?

The kit includes a desensitizing gel to soothe tooth sensitivity. Most people don’t even need it, but it does help to re-mineralize your teeth. It contains potassium nitrate, which helps soothe your teeth’s nerve endings. However, if you have severe tooth sensitivity, we do not recommend using the Advanced Teeth Whitening Kit. We recommend only using our Activated Coconut Charcoal daily.

HOW WILL RESTORATIONS SUCH AS FILLINGS, DENTAL CROWNS OR PORCELAIN VENEERS BE AFFECTED?

The Activated Coconut Charcoal will remove extrinsic stains from natural teeth, as well as fillings, dental crowns, and porcelain veneers. No discoloration will be caused.The Advanced Teeth Whitening Kit will not have any adverse effect on the integrity of fillings, crowns, or veneers. These materials will, however, not whiten with this treatment as the Whitening Gel can’t penetrate them. This means that any pre-existing dental work may need to be replaced to match the new shade of the natural tooth unless dental work has been whiter than your natural teeth at the beginning of treatment.

CAN I SWALLOW THE WHITENING GEL?

Excessive ingestion should be avoided, however swallowing a small amount of Whitening Gel throughout a session is to be expected and not harmful. After you have removed your mouth trays, spit out all excess gel, and rinse your mouth.

MY LED IS NOT WORKING, WHAT AM I DOING WRONG?

To enable your LED to work, you have to remove the plastic strip underneath the batteries. If your kit is new and you have done this and it is still defective, please email us at info@brilliantwhite.co.za to request a replacement.

I KNOW THE ACTIVATED COCONUT CHARCOAL IS 100% NATURAL, BUT WHAT ABOUT THE ADVANCED TEETH WHITENING KIT?

If you are not pregnant, breastfeeding, under the age of 16, suffer from gum disease, worn enamel, cavities, and exposed roots, using our Advanced Teeth Whitening Kit is 100% safe for cosmetic teeth whitening. The dental industry has used the same technology and gel products for many years. If used as directed, the process does not change or damage the structure of the teeth — it just makes them appear whiter and brighter.

activated coconut charcoal

I CANNOT USE THE ADVANCED TEETH WHITENING KIT, WILL I BE ABLE TO USE THE ACTIVATED COCONUT CHARCOAL

Yes, definitely. Our Activated Coconut Charcoal removes extrinsic stains, but results will unfortunately not be as dramatic if not used in conjunction with the kit. We also then recommend using the Activated Coconut Charcoal daily for best results.

HOW LONG WILL A POT OF ACTIVATED COCONUT CHARCOAL LAST ME?

One 30 gram pot of Activated Coconut Charcoal lasts 80 uses, and if used 3 times a week after finishing treatment with your kit, it should last 6 months. If you use it daily (without first using the kit), it should last up to 3 months.

CAN I USE ACTIVATED COCONUT CHARCOAL AS A REPLACEMENT FOR TOOTHPASTE?

Absolutely! Our activated coconut charcoal tastes as good as any high-quality toothpaste. It has excellent foaming properties with vastly superior whitening capability in comparison to any toothpaste on the market.